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SUPPORT Q&A - Login Failure

skumar007 - Monday, September 6, 2010 8:50 AM:

Hi ,

 

I have installed Aras PLM successfully without any error.

But unable to login.

Getting error message when opening the login URL (Login page not getting loaded)

"Aras Innovator client has failed to initialize.


Some required controls('IEClient.dll') were not loaded. Reinstalling application may solve this problem.
SQL-2005 Enterprise Edition
Dot Net 2.0
OS- MS XP SP2
Please suggest how to resolve the issue



Jennifer - Wednesday, September 29, 2010 9:28 AM:

Hi Skumar,

Please download a copy of the installation instructions which can be found here

Recommended setup is to have a seperate server/client.

Best,

Jennifer

 



francisco - Monday, December 5, 2011 3:42 PM:

Hi,

It seems that everyone is having an issue to log in after Aras installation.

The instructions are "clear" and everyone seems to follow instructions well (I did). I did not have any issues installing the application but I too, have problems logging into the application from both server and client.

I am now using 2008 Server enterprise and SQL 2008 Enterprise. Both .NET 2.0 and 4.0 were already installed. Could there be more specific instructions on

how set up SQL before Aras installation? Configuration of .NET before Aras installation? As far as Aras installation instructions, that is straight forward.

Pleasae advise.

Thank you